North Devon Community Coach

Position: North Devon Community Coach

Location: North Devon

Offices: School based/Home based

Salary: £17,895 per annum

Contract: Permanent position, part-time or full-time, to suit candidate

Hours: 30 hours per week

Reports to: East Cornwall & North Devon Regional Manager

 

Closing date for applications – Friday, 10 May 2024, 5pm

 

Community coaching with Argyle Community Trust is the perfect role for an individual with a passion for sport who enjoys motivating others, being out and about in their local community and who actually wants to have fun whilst they work. The successful candidate will be part of a great team and this role offers the right candidate the opportunity to join us in making a positive difference to the lives of people across the Southwest. The post holder will be responsible for increasing sports and activities for all within the relevant region and will be involved in the growth, retention and increasing the range of opportunities within these areas.

Argyle Community Trust is looking to recruit a Schools and Community Coach to primarily deliver in a number of schools and also on community centered programmes. As a registered charity, the Community Trust works in close conjunction with Plymouth Argyle Football Club and with many people across several sectors where sport has proven to be the ideal tool for creating lasting engagement with individuals.

The main focus will be to deliver sport specific and fundamental coaching within primary schools and our extended community provision as well as supporting the sports participation department.

A key function of this role is also to establish and develop sustainable opportunities for participation within the local and surrounding area based on local need, as well as supporting across the two counties to ensure that activities align with our strategic plans.

The candidate must have good, in-depth knowledge of the school’s KS1 & KS2 National curriculum and school sport. Experience in delivering football and Multi-skills in a wide range of settings, including schools, sports centres and in varied community work for young people aged 3- 14 years old is essential.

We would also expect the candidate to have a number of other sports coaching or teaching qualifications and be computer literate. In addition to this, the coach must be able to undertake key administrative duties that are associated with the role.

How to Apply

If you can meet the specifications and would like to become part of the Argyle Community Trust team, please complete our online application form https://forms.gle/Lr5x7kHHEndy7jAL6.

You will be given the opportunity to upload a covering letter and CV should you wish to do so however, for safer recruitment purposes, we do not accept application by CV only.

If you would like further information or wish to discuss the post contact ACTrecruitment@pafc.co.uk. For more information about the work of Argyle Community Trust and our strategic aims visit https://argylecommunitytrust.co.uk/about-us/.

East Cornwall Community Coach

Position: East Cornwall Community Coach

Location: East Cornwall

Offices: School based/Home based

Salary: £17,895 per annum

Contract: Permanent position, part-time or full-time, to suit candidate

Hours: 30 hours per week

Reports to: East Cornwall & North Devon Regional Manager

Closing date for applications – Friday, 10 May 2024, 5pm

Community coaching with Argyle Community Trust is the perfect role for an individual with a passion for sport who enjoys motivating others, being out and about in their local community and who actually wants to have fun whilst they work. The successful candidate will be part of a great team and this role offers the right candidate the opportunity to join us in making a positive difference to the lives of people across the Southwest. The post holder will be responsible for increasing sports and activities for all within the relevant region and will be involved in the growth, retention and increasing the range of opportunities within these areas.

Argyle Community Trust is looking to recruit a Schools and Community Coach to primarily deliver in a number of schools and also on community centered programmes. As a registered charity, the Community Trust works in close conjunction with Plymouth Argyle Football Club and with many people across several sectors where sport has proven to be the ideal tool for creating lasting engagement with individuals.

The main focus will be to deliver sport specific and fundamental coaching within primary schools and our extended community provision as well as supporting the sports participation department.

A key function of this role is also to establish and develop sustainable opportunities for participation within the local and surrounding area based on local need, as well as supporting across the two counties to ensure that activities align with our strategic plans.

The candidate must have good, in-depth knowledge of the school’s KS1 & KS2 National curriculum and school sport. Experience in delivering football and Multi-skills in a wide range of settings, including schools, sports centres and in varied community work for young people aged 3- 14 years old is essential.

We would also expect the candidate to have a number of other sports coaching or teaching qualifications and be computer literate. In addition to this, the coach must be able to undertake key administrative duties that are associated with the role.

How to Apply

If you can meet the specifications and would like to become part of the Argyle Community Trust team, please complete our online application form https://forms.gle/Lr5x7kHHEndy7jAL6.

You will be given the opportunity to upload a covering letter and CV should you wish to do so however, for safer recruitment purposes, we do not accept application by CV only.

If you would like further information or wish to discuss the post contact ACTrecruitment@pafc.co.uk. For more information about the work of Argyle Community Trust and our strategic aims visit https://argylecommunitytrust.co.uk/about-us/.

Trainee Generalist Adviser

£24,300 per annum (scale: £24,300 to £27,494.61 per annum)
Full time ~ 37 hours per week
Permanent contract
Primarily office based with some outreach work at locations in the Plymouth area.

The role:
Plymouth City Council has commissioned Citizens Advice Plymouth to deliver an income maximisation campaign across the city. The service provides face to face advice within our office, via outreach locations across Plymouth, on the phone, and digitally.

It’s a varied role – you will be advising clients in many different enquiry areas with a focus on benefits, budgeting, grants and income maximisation but also covering debt, consumer, employment, family, housing, and immigration. You will deliver quality advice to clients through 10 appointments per week, either face to face or over the telephone. There is no average appointment – advice is tailored, and each client is treated equally.

It can sometimes be a challenging role, but you will be fully trained and supported, working as a part of an approachable and supportive team in a rewarding environment, to provide the best possible service to people across Plymouth.

The role is 37 hours a week (9-5 Monday-Thursday and 9-4:30 on Fridays) on a permanent basis.

The role is primarily office based work with some outreach work completed at locations in the Plymouth area. This is not a hybrid working role.

The start date for this role is 25th June 2024, with interviews planned for week commencing 13th May 2024.

The employer for this post is Citizens Advice Plymouth.

Training:
Full training will be provided at our city centre office in Cobourg House, Mayflower Street. This is a 7 week training period from 25th June and you must be available for the full 7 week training period (no annual leave will be authorised for these weeks).

For further information and to apply for this vacancy:

  1. Download our application pack from our website.
  2. Email your completed application form to recruitment@citizensadviceplymouth.org.uk by the closing date/time.
  3. Please let us know if you need us to adapt our application process so there are no barriers for you to apply.

Closing date:
Friday 3rd May at 9am

Benefits (subject to eligibilty) include:
25 days annual leave + bank holidays + an additional 2.5 days between Christmas & New Year (pro rata)
Long term service leave – up to 5 additional days (pro rata)
Employee assistance programme.
Heathcare plan which includes money back on prescription charges etc.
Group stakeholder pension scheme
Cycle to work scheme
Flexible working, career breaks, enhanced contractual sick pay, support for parents & carers.
Learning & development – training and development with access to a wide range of online courses to develop your skills.
Death in Service cover (2 x annual salary)

Livewell Southwest – Mental Health Practitioner

Mental Health Practitioner

Livewell Southwest

Salary

£35,392 to £42,618 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Part-time, Job share, Flexible working

Reference number

B9832-2024-NM-8916-3

Job locations

Crownhill Court

Tailyour Road

Plymouth

PL6 5DH

The closing date is 21 April 2024

Job summary

We have two positions available, one full time position (37.5 hours per week) and the other part time (30 hours per week)

Are you an Occupational therapist, Registered Mental Health Nurse or Social Worker looking for a new role? Livewell Southwest, one of the most exciting organisations in Health & Social Care, is seeking an enthusiastic practitioner to join our multi-disciplinary team who has an interest in older people mental health within the community.

At the Primary Care Mental Health Team (PCMHT) we are a practitioner led service. Working with people within the community offering assessment and short-term intervention. We have and continue to develop the team in line with the Community mental health framework. This includes a much bigger emphasis on early intervention and person-centred pathways within the community.

You will be working alongside professionals internal and external within the Primary and Core Services providing outstanding care in the community for Service Users.

As a Community Mental Health Practitioner, you will have the opportunity to provide a range of evidence based, recovery focussed interventions on both an individual and group basis to service users and their carers. Additionally, you will have the opportunity to work collaboratively with and provide consultation to the wider support networks.

All Livewell Southwest staff are expected to able and willing to work across a 7 day service.

Job Share(s) Considered

Main duties of the job

You will, as part of a Multi-Disciplinary Team in accordance with Livewell policies, work collaboratively with service users with a significant degree of mental health complexity, their carers &other agencies, enabling them to access mental health specialist support when required in line with Recovery & Trauma Informed Principles.

You will manage a workload working closely with other statutory &non-statutory agencies to provide specialist mental health assessment &evidenced based treatments (both individual &group work based) for people with diagnosis or symptoms of mental health for early intervention.

You will provide senior leadership, coordinating the service delivery, prioritising workload &providing clinical advice to junior staff.

You will also be able to offer consultation to other services &contribute to multi agency forum, you will contribute to the training of others.

You will participate in &chair, Risk Management &Professionals meetings.

You will have access to support &supervision from an experienced multi-disciplinary team.

You will contribute to the development of training programmes for junior staff &the local induction programme &mentor students.

You will lead on investigations for complaints, SIRI;s &grievances.

“please note that this role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility”

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities

MAIN DUTIES/RESPONSIBILITIES

Responsibility for People Management

  • Responsible for supervising junior staff within the PCMHT
  • Support the induction of new staff across the PCMHT
  • Act as a mentor for students
  • Ensure that they receive appropriate regular line management and clinical supervision in line with current policies of Livewell Southwest.
  • Maintain close links with all other Livewell Services as required.
  • Participate in the provision of relevant community placements and training programmes for Mental Health professionals.

Responsibility for administration

  • Keep up to date electronic/paper records of all patient and staff activity, ensuring these are kept in a safe place, in accordance with NMC or HPC guidelines, and Livewell Southwest policies including record keeping, confidentiality, Data Protection Act and the Mental Health Act and professional conduct
  • Aware of NMC standards or own professional standards and Livewell Southwest guidelines on Mental Health Act and Data Protection Act.

Responsibility for people who use our services

  • In conjunction with other staff from the in the Primary care mental health team, provide initial assessments in GP surgeries to determine mental health needs and They will also provide consultation and advice to referrers and other agencies regarding alternative appropriate services when the patient does not need the support of the CMHT pathway.
  • Provide evidence based recovery focussed interventions for patients and carers on an individual or group basis in conjunction with our partner agencies.
  • Advise, in conjunction with Drs and the Non-medical prescriber, on matters relating to medication.
  • In conjunction with the MDT and other relevant service areas, will develop and deliver psychoeducational packages and training related to the management of common mental health disorders to support third sector agencies to assist them to support people with common mental health problems who do not require ongoing support from the community mental health teams.
  • Provide consultation to primary care and third sector agencies to ensure that those people who require mental health support are identified and are referred onto the appropriate services in a timely manner.
  • Work closely with nominated GP surgeries to provide assessment, support and guidance for those people who present frequently or present with complex problems but who do not meet the criteria for secondary mental health care.
  • Involved in the triaging of mental health work in GP surgeries and educating primary care staff on the role of the Primary Care Mental Health Team.
  • Develop and maintain links with primary care and third sector agencies
  • Support the team manager with the daily management of the team, taking the lead in the absence of team manager.

Responsibility for implementation of policy and/or service developments

  • Take an active role in the development of the team, attending team away days, business meetings and attendance at MDT meetings.
  • Work with the PCMHT to develop interventions which support the PCMHT and wider mental health services to become NICE guideline compliant.
  • Attend any relevant working groups as directed by the manager in relation to the educational aspect of their role.
  • Work under the direction of the PCMHT manager to agree how the education packages will be delivered
  • Support the development and delivery of training for patients, carers and partner agencies in agreement with the CMHT Primary Care manager.
  • Take part in the clinical audit of the team. This will include annual Records audits.

Other Responsibilities

  • Keep up-to-date this will include Mandatory training and developments in mental health care.

COMMUNICATIONS AND RELATIONSHIPS

  • Build relationships with 3rd sector agencies, other primary care services and secondary mental health services.

PHYSICAL DEMANDS OF THE JOB

This role will involve regular time spent using computerised systems.

It will involve travel across the city throughout the day

The post may involve carrying equipment from one area to another to support the delivery of training

The job will involve lone working in a variety of settings including patient’s homes, GP surgeries and a number of community settings.

The job will include exposure to sensitive personal information

Person Specification

Skills

Essential

  • Ability to travel across Plymouth.
  • Ability to work as an autonomous practitioner within a team including:
  • Assessment skills.
  • Communication and liaison skills.
  • Leadership skills/ Supervisory skills.
  • Team working skills.
  • Self-management ability.
  • Prioritising workload/resources
  • Administration skills.
  • Interpersonal skills.
  • Computer skills.
  • Risk assessment management.
  • Crisis management.
  • Lone working.
  • Ability to plan/implement a package of care in the community for patients with mental health problems.
  • Ability to manage a caseload ensuring record keeping meets the standards of Livewell Southwest.
  • Responsible and self-motivated.
  • Able to manage own stress.
  • Flexible and reliable.
  • Empathic.

Desirable

  • Ability to recognise and support stress in others.
  • Mentorship or equivalent.
  • Group Interaction Skills.
  • Specific Therapeutic interventions.
  • Positive risk management.
  • Full driving license for at least 12 months.
  • Good working knowledge of the Care Quality Commission.

Qualifications

Essential

  • RMN/Dip HE/BSc Mental Health Nursing- NMC Registration.
  • Occupational Therapy Degree HCPC Registration.
  • Social Work Degree or PG Dip or MA Social Work England Registration
  • Youth work degree

Experience

Essential

  • A minimum of 2 year post relevant registration experience.
  • Multi-disciplinary working.
  • Relevant experience of working with adults with a history of severe and enduring mental illness.
  • Leadership and management experience within a clinical setting

Desirable

  • Life experience in wide range of settings.
  • Experience within a community mental Health setting.

Knowledge

Essential

  • Mental Health Act.
  • Confidentiality.
  • Applies knowledge of CPA and Care Co-ordination.
  • Psychiatric illnesses: and the evidence based management of people with sever and enduring mental illness in the community
  • Knowledge of NICE guidelines in relation to mental health and the ability to apply evidence-based practice.
  • MCA/DOLS.

Desirable

  • Breakaway.
  • Networking with other agencies.
  • Ethical issues in relation to Mental Health.
  • System one/ECPA/computer patient records.
  • Interest and awareness of national and local services developments.
  • Group work experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Livewell Southwest

Address

Crownhill Court

Tailyour Road

Plymouth

PL6 5DH

Employer’s website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Telephone Debt & Energy Adviser

We support a wide range of people to find a solution for their debt circumstances.
Would you like to help people with debt, energy, and money worries?

Why not consider joining our friendly advice team in a fast-paced target-driven environment, which provides debt advice service to clients?

This role is fully telephone based, with a mix of office and remote working. You will be advising clients with their debt & energy issues through a minimum of 9 advice appointments per week over the phone, helping them find solutions to their issues.  There’s no ‘average’ call – advice is tailored, and each client is treated equally. It can sometimes be a challenging role, but you will be fully trained and supported, working as a part of an approachable and supportive team in a rewarding environment to provide the best possible service to people across England, Wales, and Scotland.

 

The employer for this post is Citizens Advice Plymouth.

The role is 37 hours a week (9-5 Monday-Thursday and 9-4:30 on Fridays) on a permanent basis. We are happy to discuss part-time and flexible working arrangements with prospective applicants.

The start date for this role is 25th June 2024, with interviews likely to be w/c Monday 13th May 2024

 

Training: Full training will be provided.  During your initial classroom training and on-the-job learning, you will be working at our city centre office at Cobourg House. When you have been signed off to provide independent advice (this usually takes 12-16 weeks), this role will have a hybrid work pattern, with a minimum of 4 days a month in the office at Cobourg House, 32 Mayflower Street, Plymouth. You will be expected to be able to attend the office as requested and at short notice if required.

Local Services Project Coordinator

Starting salary: £25,600 per annum
Salary scale: £25,600 – £27,494.61 – £30,702.32 per annum
Hours: 37 hours a week
Contract: Permanent
Work base: Cobourg House, Mayflower Street

Our Local Services Department is expanding with the introduction of new projects, and the increase in demand for our existing face-to-face services. We are looking for a proactive, organised, and motivated individual to support across the department with the coordination of various projects, staff, and volunteers.

You will support the operational delivery of projects, schemes and initiatives within Local Services, both new and existing, including face-to-face, telephone and digital services that provide practical assistance to our clients, and the operation of our ground-floor client-facing reception. You will also support the team manager with other duties as needed to ensure continuous service delivery for our clients and appropriate support and supervision for our staff and volunteers.

Our Gateway team work to support clients seeking help from our services via our telephone advice line. The Gateway Assessors speak with clients to explore the issue or issues they need help with and are then supported to identify and provide the most appropriate next steps for the client – this could be an advice appointment, a referral to another organisation, or the provision of information to progress the client.

You will spend your working week supporting Gateway Assessor staff and volunteers by providing support, supervision and sign-off on next steps for clients prior to delivery.

You will support our volunteers in our walk information centre to find appropriate information and signposting for clients in need of support, as well as ensuring clients coming in for pre-booked appointments have a smooth client journey.

You will also support the team manager with other duties as needed to ensure continuous service delivery for our clients and appropriate support and supervision for our staff and volunteers.

You will support the training and development of new staff and volunteers in the department in their transition to live client work, and you will assist managers with quality assurance across the projects.

You will work collaboratively with our existing Local Services Project Coordinator and the Local Services Management team to ensure the smooth delivery of our services across all projects.

The role is 37 hours a week (9-5 Monday-Thursday and 9-4:30 on Fridays) on a permanent basis. This role is full-time office based from our office at Cobourg House, 32 Mayflower Street, Plymouth.

Local Services Administrator

Starting salary: £23,088 per annum (scale: £23,088 to £23,750 per annum)
Hours: 37 hours per week
Contract: Permanent
Work base: Full-time at our city centre office
Holiday: 25 days annual leave + bank holidays + an additional 2.5 days between Christmas & New Year (pro rata)

 

About the role:

We are recruiting for an administrator to join our Local Advice Services team. This is an exciting time to join the project as we work together to provide support to people struggling with a wide range of issues, and develop our Information Walk-in Centre.

The role will be essential to the smooth running of operations within the department, and you’ll be the first point of contact for people coming into the office on a day to day basis.

Tasks will include:

  • Supporting clients to know what information to prepare in advance of an appointment.
  • Gathering client paperwork and ensuring all documents are scanned and uploaded.
  • Greeting clients who attend for appointments.
  • Working in collaboration with our customer service volunteers to facilitate support for clients who attend without an assessment.
  • Administrative support such as taking calls, incoming/outgoing post, managing text messages, e-signatures, making referrals, reviewing the team’s mailbox and ensuring records are updated in line with policy.

The role is 37 hours a week on a permanent basis, working Monday-Thursday 0900-1700 and Friday 0900-1630. This role will be based full-time in the office at Cobourg House, 32 Mayflower Street, Plymouth.

We are looking for someone who:

  • Enjoys working as part of a busy, motivated, and supported team, and to be able to adapt well to changing priorities.
  • Enjoys working with a wide range of people, and have the ability to communicate in a clear, non-judgemental, and empathetic way.
  • Demonstrates a level of resilience to be able to deal with potentially challenging, sensitive, or emotional situations.
  • Has excellent administrative, customer service, and computer skills.
  • Is able to maintain boundaries and keep confidentiality.
  • Has a good working knowledge of a range of Office 365 programs, including Word, Excel, and Outlook.
  • Has excellent organisational and prioritisation skills.

For further information about the role:

Please download our application pack from out website here

To apply for this vacancy:

  • Email your completed application form to recruitment@citizensadviceplymouth.org.uk by the closing date.
  • Please let us know if you need us to adapt our application process so there are no barriers for you to apply.

Closing date:

Monday 22nd April 2024 at 9am

Benefits (subject to eligibilty) include:

  • 25 days annual leave + bank holidays + an additional 2.5 days between Christmas & New Year (pro rata)
  • Long term service leave – up to 5 additional days (pro rata)
  • Employee assistance programme.
  • Heathcare plan which includes money back on prescription charges etc.
  • Group stakeholder pension scheme
  • Cycle to work scheme
  • Flexible working, career breaks, enhanced contractual sick pay, support for parents & carers.
  • Learning & development – training and development with access to a wide range of online courses to develop your skills
  • Death in Service cover (2 x annual salary)

Livewell Southwest – Peer Support Worker

Salary

£22,816 to £24,336 a year pa, pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working, Home or remote working

Reference number

B9832-2024-NM-8834

Job locations

Centre Court

73 Exeter Street

Plymouth

PL4 0AH

The closing date is 14 April 2024

Job summary

37.5 hours per week.

The role of peer support worker has been developed specifically for people who have lived experience of mental health challenges. Through sharing wisdom from their own experiences, peer support workers will inspire hope and belief in recovery, and supporting others to gain a sense of control over their lives.

This role may not be eligible for sponsorship under the Skilled Worker route, please refer to the Direct Gov website for more information with regards to eligibility.

Main duties of the job

As a highly valued member of the multi-disciplinary team, the peer support worker will provide peer support and practice assistance to service users in order for them to regain control over their lives and build connections with their local communities. Based with the Personality Disorders and Complex Emotional Needs (PD/CEN) Service, the Peer Support Worker will work across the PD/CEN pathway, including Primary Care, CMHS and third sector partner agencies. The role will include supporting service users transition between services.

The Peer Support Worker (PSW) will act as a recovery champion across mental health services pathways and act as ambassador of recovery for the trust with external agencies and partner organisations. PSW will be expected to be involved in the on-going development of the role.

PSW will work alongside a number of service users on a 1:1 or group basis, reporting to the team manager and under the professional supervision of a Peer Support Worker lead.

Interviews are planned for 30th April or 1st May.

Please note that the closing date for this vacancy may end sooner than advertised if we receive a high volume of applications.

About us

Livewell Southwest is an independent, award-winning social enterprise providing integrated health & social care services for people across Plymouth, South Hams & West Devon, as well as some specialist services for people living in parts of Devon & Cornwall. With teams in community hospitals, GP practices, sports centres, health & wellbeing hubs.

As an organisation with a strong social conscience, we always value being kind, respectful, inclusive, ambitious, responsible and collaborative. Transforming services to make them sustainable, ensuring that we value, support & empower each other.

We are committed to involving the people we care for, families & carers in everything that we do, working towards co-production where we can. Helping us to deliver the right care for people, in the right place & at the right time. By putting people at the centre of what we do, we ensure to support people to lead, healthy independent lives & be the very best at helping people to live well.

Valuing our employees making an investment in their development a priority. We offer:

Protected CPD time for registered staff

Various development pathways and ongoing regular training packages for all staff

Leadership & mentoring programmes

Access & funding for training including Care Certificate, Assistant Practitioners Course & Scholarship Into Nurse Training

A Robust Preceptorship

A bespoke induction programme

Existing members of the NHS Pension Scheme can continue their membership when they join the organisation.

Job description

Job responsibilities

5. MAIN DUTIES/RESPONSIBILITIES

5.1Responsibility for People Management

To be involved in the continued development of the PSW training programme and in the ongoing evaluation of the PWP role.

To participate in and support students learning along with other members of the team.

5.2Responsibility for financial and/or physical resources

The post holder will have no direct responsibility for finance; however they will adhere to relevant LWSW policies on financial issues.

The post holder will use Livewell resources in a sustainable way.

To have a knowledge and understanding of counter fraud.

5.3Responsibility for administration

To plan own diary and maintain accurate records of all activity

Maintain up to date electronic records in a timely and accurate manner

Maintain confidentiality of information being aware of LWSW policies and local protocols and keeping up-to-date with changes.

To regularly access email and other information through Livewell SouthWest Intranet.

5.4Responsibility for people who use our services

The PSW will work with a number of service users on a 1:1 or group basis

The post holder will form and maintain supportive relationships with service users

The post holder will promote better mental health by acting as a suitable role model.

The post holder will accompany service users to appointments with agencies across the pathway, CMHT, Third sector agencies and PCMHT to undertake a number of practical tasks, aligned to recovery goals.

To attend meetings and other formal/informal communication events linked to the work of the team, as directed by team manager.

To liaise appropriately with other agencies as part of supporting the delivery of care.

The post holder will share ideas about ways of achieving recovery goals, drawing on personal experience and a range of coping, self-help and self-management techniques.

To assist others to create their own recovery plans, make and record advanced decisions.

To support patients to identify and overcome fears within a relationship of empathy and trust.

To model personal responsibility, self-awareness, self-belief, self-advocacy and hopefulness.

To monitor mental health of service users and report changes to qualified staff so that the care plan can be kept fully up to date. Be aware of fluctuations in mental health.

To work with service users and carers to work towards recovery.

Encourage social/physical activities as identified within the care plan.

Promote independence and recovery

Be able to respond effectively to any concerns of abuse and know procedures they need to follow to escalate their concerns.

To participate in, support and maintain positive interventions and planned activity programmes to improve the persons quality of life. To record contacts, interventions and observations on the electronic record systems.

5.5Responsibility for implementation of policy and/or service developments

To abide by the PSW code of conduct ,so that the central focus of work, inspiring recover, is not compromised in any way.

To comply with Livewell southwest policies and procedures relevant to the role.

To report any observed incident of unprofessional behaviour, accidents/incidents, untoward occurrences or faulty equipment.

To participate professionally in service development and propsed service changes

To take part in any audit processes as required.

Comply with universal infection control precautions and procedures.

To complete all Mandatory training and other training pertinent to the role, as agreed by line manager.

5.6Other Responsibilities

The post holder will be aware of and work within their own limits, and competencies

Be punctual for work and conduct themselves in a professional manner in accordance with Livewell policies

6. COMMUNICATIONS AND RELATIONSHIPS

The post holder will sign-post to various resources, opportunities and activities within LWSW and third sector agencies

To act as an ambassador for Livewell with external agencies and partner organisations.

To support the team in promoting a recovery orientated environment by identifying recovery focused activities and imparting information and education as required.

7. PHYSICAL DEMANDS OF THE JOB

The post holder must be able move across Plymouth as part of their community work,

The post holder will be competent in computer skills

Person Specification

Experience

Essential

  • Lived experience of using mental health services
  • Previous care experience with people who have mental health difficulties.

Desirable

  • Previous experience working in a multidisciplinary team.
  • Experience of actively supporting individuals to identify and work towards achieving personal goals in a related social care or health setting (paid or unpaid).

Knowledge

Essential

  • Knowledge of mental health
  • Awareness of safeguarding principles
  • Basic IT skills
  • Good communication and listening skills
  • Organisational skills
  • Problem solving skills
  • An awareness to maintain professional Boundaries
  • Awareness of own limits and boundaries in relation to own job role
  • Good written communication
  • Willingness to positively share your own life experiences, personal experiences of your own ill health with service users and carers.
  • Ability to problem solve and create innovative solutions to help empower service users.
  • Sensitive understanding of diversity issues and ability to promote anti-discriminatory practice/ equal opportunities
  • Resilience

Desirable

  • A basic understanding of physical health presentation

Specific Skills

Essential

  • Ability to manage time and plan work.
  • To complete clinical records
  • To take leadership and direction from qualified staff
  • To participate in unsupervised tasks and provide accurate feedback to relevant parties.
  • Ability to work in a team effectively

Additional Requirements

Essential

  • To be able to mobilise across Plymouth throughout the working day.

Qualifications

Essential

  • Vocational Qualification Level III or equivalent qualification/skills/knowledge and ability to work to this level.
  • To complete the NCFE level 2 in understanding and supporting people with mental health needs and complete care certificate within the first 6 months of joining unless already obtained.

Desirable

  • QCF level 3 in health and social care or equivalent qualification/skills/knowledge and ability to work to this level.
  • Other evidence of training or development relevant to working within mental health settings.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Livewell Southwest

Address

Centre Court

73 Exeter Street

Plymouth

PL4 0AH

Employer’s website

https://www.livewellsouthwest.co.uk/ (Opens in a new tab)

Support & Activity Worker

We have an exciting new opportunity to join our day centre team as a Support Worker. Here are some of things our wonderful employees have to say about working for Age UK Plymouth.

“It’s a lovely charity to work for. Everyone is very caring and supportive. It is so nice to be appreciated, not just by the clients, but by managers and office staff.”

“I’ve found myself again working for Age UK Plymouth. I enjoy coming to work and being involved with such a great charity. My colleagues and manager(s) are awesome and so supportive and approachable. This job makes me feel human again, I am so grateful for Age UK in many ways.”

“I have been made so welcome by everyone in the building and cannot thank everyone enough. I feel privileged to be working with the whole team.”

You will be responsible for delivering activity sessions for older people and providing support in either of our Day Centres, based in Mount Gould and Plymstock.

Your role will involve working as part of a team, working closely with our management team, clients, families, and friends of the people you are supporting alongside other health and social care professionals to ensure people are supported to lead the lives they choose.

The successful candidate will have experience of delivering activities within a care setting and a qualification in Health and Social Care is desirable, if you have no Health and Social Care qualification you will be expected to work towards your Care Certificate provided by us. You will need to work well as part of a team and be enthusiastic about delivering engaging activities to older people.

A post of this nature is subject to an enhanced Disclosure Check through the Disclosure and Barring Service.

The wellbeing of our employees is a priority so we have the following benefits:

·        On top of the 5.6 weeks annual leave with Age UK Plymouth your annual leave will also increase by an additional day with each year of service for the 1st 5 years.

·        Company sick pay is available after successful completion of the probationary period.

·        We have an Employee Assistance Programme with Bupa.

·        Social events.

Hours: 37.5 hours per week, Monday-Friday

Rate of Pay: £22,308 per annum

Closing Date: 15/04/2024

Interview Date: TBC

To apply, please submit a CV & cover letter. Please visit the Age UK Plymouth website for further information https://www.ageuk.org.uk/plymouth/get-involved/work-for-us/ or if you do not have access to the internet, please call Age UK Plymouth to request an application pack.