Starting Salary: £24,400.21 per annum
Salary Scale: £24,400.21 – £26,437.12 – £29,521.46 per annum
Contract: Permanent
Work base: Hybrid working
About the role:
Our HR department is growing as our numbers of staff and volunteers increase, and we are looking for an exceptional person to fulfil this key role in our organisation. You will need to have previous experience of human resources, an empathetic and compassionate approach to people, excellent communication skills, and be extremely organised.
Citizens Advice Plymouth champions employment rights and responsibilities for staff and clients. This role will support the HR team to provide legal, ethical and credible employment advice to around 150 staff and 30 line managers.
This role will have a hybrid contract, with a minimum of 4 days a month in the office at Cobourg House, 32 Mayflower Street, Plymouth. You will be expected to be able to attend the office at short notice if required.
During your initial first 3 months you will be expected to attend the office more frequently for induction, and specifics of your hybrid working pattern can be agreed in your first few weeks.
Who we are looking for:
You will thrive on working with a diverse range of people and be open-minded, approachable and non-judgmental. Our HR department’s approach is person-centered, and you will take an empathetic and compassionate approach to staff and managers. You’ll have a good understanding of mental health, how this affects people, and how you can support people experiencing poor mental health effectively. You will have good critical thinking skills, with the ability to identify and unpick issues in a range of people management areas.
You will have an excellent understanding of equality, diversity, inclusion and work to promote and enhance this through our organisation. You won’t be afraid to challenge staff, managers or leaders to help us remain legal, ethical and credible and make sure we are being as equitable as possible in our people decisions.
You will be an excellent communicator – able to communicate assertively but calmly and compassionately, speak confidently to people at all levels of the organisation, and write clearly and concisely, avoiding the use of jargon where possible.
Excellent IT skills are essential, and you should enjoy working as part of a busy, motivated and supportive team and be able to adapt well to changing priorities.
Knowledge and understanding of payroll procedures and learning and development would be a bonus.
Hours:
The role is 37 hours a week (9-5 Monday-Thursday and 9-4:30 on Fridays) on a permanent basis. We are happy to discuss part-time and flexible working arrangements with prospective applicants.
Deadline for applications:
Monday 5th June 2023 at 9am
To apply for these roles:
1. Download our application pack from our website
2. Completed applications should be returned to recruitment@citizensadviceplymouth.org.uk by the closing date/time.
3. Please let us know if you need us to adapt our application process so there are no barriers for you to apply.
Working at Citizens Advice:
We value diversity, promote equality and challenge discrimination. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We particularly welcome applications from candidates who are disabled, or people from Black, Asian and other racially minoritised backgrounds, as these people are currently underrepresented at Citizens Advice Plymouth. We also actively welcome applications from LGBTQ+ candidates.
For this specific role, we are also actively welcoming applications from men, as an underrepresented group in our department.
Benefits (subject to eligibility) include:
25 days annual leave plus bank holidays & an additional 2.5 days to be taken between Christmas & New Year (pro rata)
Long term service leave – up to 5 additional days (pro rata)
Healthcare plan (including Employee Assistance Programme)
Cycle to work scheme
Death in service cover (2 x annual salary)
Peer to peer support scheme
4% auto enrolment employer pension contributions
To apply for this job please visit citizensadviceplymouth.org.uk.
